Unable to display category or tag forms

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I cannot display any tag or category forms. I’ve completed some troubleshooting my side, and categories.php is being called, but as soon as a category itself is selected, form categories-question-list.php does not fire. I cannot for the life of me think why. I am running the DWQA plugin also, which works absolutely fine (AnsPress and DWQA are very similar).

I do not think this is theme related because DWQA works fine – the theme vendor also informs me that they cannot see the reason as to why the form will not load, and have pushed this back on AnsPress. Seriously, I really want to use this plugin, but without categories and tags working properly, it isn’t going to be possible !

Surely, someone must have an idea as to why this is ? Switching themes resolves the problem, but having paid a premium for an extremely popular and well supported theme, I clearly do not want to go down this route. Am I the only one using the X-Pro theme ??

Thanks (for any help anyone can give !)

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Rahul,

Thanks. Please do provide the legacy code. For information, the X-Pro theme is probably one of the most popular themes in the market, and they have pushed this back onto you with the following as a response

“The query they provided isn’t even related. They can’t force it to just include their preferred post type.

The issue here is the use of the template which they forgot to check. All taxonomy pages redirected to index.php and not page.php.”

As previously stated DWQA does not have this issue and works fine. Based on the theme creator’s response, is there a workaround ?

commented on answer

Can you resend your dev site credentials?

Rahul,
I’ll get these details over to you shortly. Either via slack, or private message in this site.

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