There’s no email templates [4.1.0]

6.48K viewsUpdatesemail shortcode template

After the last update, I lost my email templates. All email bodies are empty now. I have to write them again but I’m not sure about {asker}, {answerer}, {answer_link} etc.

Where can I find those shortcodes?


Hello Guys,

In version 4.1.2 I have fixed an issue related to email template but I am not completely sure whether it will fix your problem or not. Can anybody grant me access to their site so that I can check this issue?



I will check the the issue.


Same problem here. I don’t mind writing my own emails anyway but there is an other issue: I can’t save my templates. Even with just one word inside, I keep getting an error message:

Something went wrong, last action failed.



I pushed a fix for this. Please check.

commented on answer

Hi! Sorry, I didn’t get a notification for your answer: gonna try the fix. Thanks a lot… again!

I didn’t realize your answer was from November 7th. The issue for templates is still there: I’m unable to save them… T_T

Hello Fred,
I found the cause of this issue. @Rahul will push a fix soon. Thanks for your patience.

Thanks @Kumar! Gonna disable email notifications until then. 😉

Or you can simply go to PhpMyAdmin and search post with type: anspress_email and delete all of them.

Thanks for the tip but it appears that I don’t have any post type “anspress_email”…


Same problem here.