Using Anspress as a Help Desk [Knowledge Base &Support Tickets]

Question

4.67K viewsApril 21, 2016General

0

Hello, we need to build a Help Desk with 2 main sections:

Knowledge base: where only admin and moderators can post content
Support Tickets: where users ask questions (with option to only see their own questions and not others questions)

Is it possible to do this with Anspress?

Thanks!

😉

score 0 · Answer 1 · 2016-04-21T10:22:00+00:00

Sorry Rahul, can you explain better how can I do it?

How can I set permission for a category to let admin and mods be the only ones who can post in that category?
How can I set permissions for a category to let users view own posts only?

Thanks! 😉

score 0 · Answer 2 · 2016-04-21T02:22:40+00:00

0

Yes its possible.