Unable to Answer Question

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Good day,
Your help, please. Each time I click on the Add an answer hyperlink in the WordPress backend, a notice is immediately sent out to all subscribers that a new answer has been posted. I am never actually given the opportunity to answer the question.
When I try to answer the question on the front end, on the web page after logging-in, the answer box opens and does not allow any input of text.
Can you recommend a fix or workaround? What additional information do you need so you may understand the problem better?
Thank you in advance for your direction,
Erik

Answered question
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Thank you very much Mr. Aryan.
I regret my delay in reply. You should have heard from me before today. And, the wait is not indicative of the urgency we are feeling. Our inability to reply to questions posted on our site is really embarrassing.
The link to the page is https://www.landtrustsmadesimple.com/questions/
In attempting to answer a question today, five e-mail notices were sent out to those who have registered on our site. They contained links similar to this: https://www.landtrustsmadesimple.com/?p=19314
Your need for more information will certainly be understood. I will check back more frequently so that I may give you what you need, when you need it, to get us to resolution.
With gratitude for your attention to this matter,
Erik

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