Unable to Answer Question
Good day,
Your help, please. Each time I click on the Add an answer hyperlink in the WordPress backend, a notice is immediately sent out to all subscribers that a new answer has been posted. I am never actually given the opportunity to answer the question.
When I try to answer the question on the front end, on the web page after logging-in, the answer box opens and does not allow any input of text.
Can you recommend a fix or workaround? What additional information do you need so you may understand the problem better?
Thank you in advance for your direction,
Erik
Thank you very much Mr. Aryan.
I regret my delay in reply. You should have heard from me before today. And, the wait is not indicative of the urgency we are feeling. Our inability to reply to questions posted on our site is really embarrassing.
The link to the page is https://www.landtrustsmadesimple.com/questions/
In attempting to answer a question today, five e-mail notices were sent out to those who have registered on our site. They contained links similar to this: https://www.landtrustsmadesimple.com/?p=19314
Your need for more information will certainly be understood. I will check back more frequently so that I may give you what you need, when you need it, to get us to resolution.
With gratitude for your attention to this matter,
Erik
May I have help, please, with a fix or work-around for the problem I posted January 27?
Perhaps more information is needed. Please let me know what it is I am to provide so I may receive your efficient assistance.
Good day Mr. Aryan,
What news is there regarding the resolution of this technical difficulty? Is this a problem of my own creation? If so, how do I fix it? Do you need more information?
Can you give us access to your site? if yes please send it to [email protected]
Thank you Mr. Aryan. You should see an e-mail from the site notifying you that you have been added.
Hi Erik,
This was due to caching plugin (SG Optimizer) you have installed. You can disable and install autoptimize plugin instead to fix this. If you need more help or if you have any custom WP help need feel free to get in touch by email.
Thanks
Thank you Mr. Aryan, for your valuable assistance and support.
Hello Erik,
Sorry for late replay can you share link to your site so that I can check this by myself.
Kind regards