Shortcode for questions doesn’t work

Im working with Anspress and Elementor. I created a “question template” with Elementor Theme Builder, and now im trying to use the shortcode question, but doesn’t works.
I tried:

[question]
[question id=XXX]
[question id="XXX"]

Also I tried other shortcodes like:

[anspress]
[anspress post_parent="XXX"]
etc

All the time the results are in blank. If I see the code only prints:

<div id="anspress" class="ap-eq"></div>

Im doing something wrong?