how to upgrade from askbug 1 to askbug 3.0.5 automatically

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hello

we bought askbug 3.0.5 licence and also we have version 1 of this theme now with our customizations we want to upgrade theme to 3.0.5 automatically through wordpress update theme . but we give an error that the package for auto update doesnt exist .

at the the end we want to upgrade this theme without problem and although keep our css changes. please help .
Best regards .

1

This issue appears, simple because Askbug is not published to the wordpress theme repository (because it’s not free). So automatic update will not work.
The right way to update is, to

  1. Login to your webspace via ftp (e.g by using filezilla)
  2. Go to your wordpress installation folder and then to /wp-content/themes/askbug
  3. Delete all the content within this folder
  4. Upload all the files from 3.0.5 into this folder

Also be aware, that if you made any customization to the theme without using a child theme, all changes will be gone after the update.

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