Can’t have the ask question page to display?
Hi,
I installed Anspress plugins following the instructions, setup the base page, save Anspress options, added the Anspress menu items to my menu. When I click on ‘ask question’ the page is not found!! The question page appears correctly but not the ‘ask question’ page.
http://www.mydomain.com/index.php/anspress_title/ask/
I’ve been struggling since a week to find the solution, reinstalling Anspress again and again.
If someone could help it would be awesome!!
Thanks
I think that I had encountered a similar problem . Are you on apache or nginx server ? If you are on apache make sure that there is proper write permission on the .htaccess file and if you are on nginx make sure that the configuration file is alright .
Issue solved. as permalink need to %postname% 🙂
Thank you Ash, but the incredible Anspress support solved my issue in no time…. it was due the my WP permalink…… thank you Rahul and your team… you guys Rock!!!
@David_Laborieux feel free to send me your link, I will help you to solve the issue.
Did you installed cache plugin ? if yes please disable it for AnsPress page.
Thank you so much Rahul for your support on this!! I don’t see where I can send you a private message, but there’s the link of my ‘questions’ page: http://www.sapsultans.com/index.php/anspress_title/
there is chat/ticket widget at bottom of screen.
I think issue is due to pemalink. please update permalink to %postname%
Thank you Prince. I did all that, it’s appearing in my menu, as well as within a red button in the ‘questions’ page, the issue is the page not displaying. Do I have to create an empty ‘Ask’ page and put some shortcake in it?