activation created 500 error after upgrading from 1.4.6 to 2.2.0.2
Hi,
I’m facing errors when I try to activate Anspress after upgrading from 1.4.6 (was working like a charm) to 2.2.0.2…
Already done:
– User profile editor > reset done (default admin capabilities)
– Max execution time > changed from 60 to 160
– Addons added prior to try to activate
1) 500 error when I try to activate from Network admin (ok maybe not supporting multisite….)
2) “You do not have sufficient permissions to access this page.” error message when I try from main site or sub site (I have reset the admin profile credentials….Unsuccessfully)
Can you help?
Thank you
R.
First thing you should try, update all installed AnsPress extensions .i.e.
- Categories for AnsPress
- Tags for AnsPress
- AnsPress email
No addon folder in 2.0 or later. Please read documents page. No need to reset anything, just follow instructions. Even though if you are unable to figure it, I will have a look at you site.
Hi Rahul,
Sorry for the late reply…We are unable to figure it out…We are stuck with the 1.4.6 version (we can’t upgrade…Not working)…Can you help? I can provide credentials to access our server and WordPress instance.
Thanks,
R.
Ok send me details to [email protected]
Hi Rahul,
Done already, need to create Addons folder and add the latest add-ons…But now I have “You do not have sufficient permissions to access this page.” error message…I have reset my admin credentials as well…
Thanks,
R.