Widgets missing

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0

Hi,
When I actived the plugin, all widgets are lost. I can open customize.php because it has a critical error.
I have tested without any other plugins and I got the same error.

Any help?

Answered question

it seems like there is no support available from the owners side LoL

0

Your user reports a critical error in their WordPress site caused by a plugin, which also makes all widgets disappear and prevents access to `customize.php`. Despite testing without other plugins, the issue persists. The provided help outlines a three-step process: first, manually deactivate the plugin via FTP by renaming its folder to restore the site; second, enable debugging in `wp-config.php` to capture a specific error message; and third, retrieve that error from the `debug.log` file to provide to the plugin developer for a permanent fix. aessuccess org

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