Why you remove questions which say that theme have serious problems? I wait more than 1 month!
Problem not in internet! All users from Russia where internet is very good! Don’t make private this question! Customers should now that theme have serious problem!
Fix problem! Or make money back, 3000$ which I invest at site on yours theme!
Anonymous commented on answer
Sir, please try to understand. Many many times we asked for TeamViewer info so that we can see issue directly. We did all automated and manual testings and I can assure you there’s nothing wrong in upload functionality. Also we tried in your site too, we can upload images smoothly.
We are unable to help further. I am initiating refund of theme.
Thanks