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Hi,

I installed Aspress all ok but when a new question is submitted it does not notify the user submitting the question or close that window, rather just stays with the question open, which makes people think it has not been submitted, so the submit several times.

Have I done something wrong?

 

Thanks

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There may be some PHP error outputting in Ajax response. Simply open console and check what is content of response. and post it here.

How do I open console?

Install firebug in addon in Firefox then press f12 in keyboard. or search google “how to check console in firebug”

I don’t think it allowed me to post here – try again:

Update your question

Just give me link to your site.

Look like JS conflict.. please try with other theme once.

I have spent HOURS getting the site right- if I change themes it isn’t going to mess with anything is it ie formatting specific to this theme I have changed??

No need to chnage theme, I will find why there is JS conflict and fix it (if from AnsPress). Please send me an email with site details to [email protected], I will check tomorrow.

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