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6.06K viewsJune 22, 2015Core

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Tom_Manning 2 Posted June 22, 2015

Hi,

I installed Aspress all ok but when a new question is submitted it does not notify the user submitting the question or close that window, rather just stays with the question open, which makes people think it has not been submitted, so the submit several times.

Have I done something wrong?

Thanks

1 Answer

score 0 · Answer 1 · 2015-06-22T16:20:26+00:00

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Rahul Aryan 30.96K Posted June 22, 2015 10 Comments

There may be some PHP error outputting in Ajax response. Simply open console and check what is content of response. and post it here.

Tom_Manning commented June 22, 2015

How do I open console?

Rahul Aryan commented June 22, 2015

Install firebug in addon in Firefox then press f12 in keyboard. or search google “how to check console in firebug”

Tom_Manning commented June 22, 2015

This ok?

Tom_Manning commented June 22, 2015

I don’t think it allowed me to post here – try again:

Rahul Aryan commented June 22, 2015

Update your question

Rahul Aryan commented June 22, 2015

Just give me link to your site.

Tom_Manning commented June 22, 2015

http://www.inspiredchangeuk.com/wp-admin

Rahul Aryan commented June 22, 2015

Look like JS conflict.. please try with other theme once.

Tom_Manning commented June 22, 2015

I have spent HOURS getting the site right- if I change themes it isn’t going to mess with anything is it ie formatting specific to this theme I have changed??

Rahul Aryan commented June 22, 2015

No need to chnage theme, I will find why there is JS conflict and fix it (if from AnsPress). Please send me an email with site details to [email protected], I will check tomorrow.

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