not able to answer the question even when admin login

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Check this video of my site, created a demo account to show you:
Please answer the question as soon as possible to [email protected]

Edited comment

It seems, your site have some JS errors. Please check browser console and share if there is any JS errors in there.

btw same problem here on this site..that’s why i added the answer as comment

Have you disabled tinymce editor?