Non-functional links in notification emails

Question

Non-functional links in notification emails

5.83K viewsOctober 30, 2018General

0

Jo Hn 37 Posted October 29, 2018

Having issues with links in notification emails not being clickable.
When changes are made to the email template, the system deletes them and reverts back to the original code. This is the code:

A new answer is posted by {answerer}
<a href=”{answer_link}”>{question_title}</a>
{answer_excerpt}

Any ideas?

TIA.

Jo Hn (Buyer) Answered question October 30, 2018

Rahul Aryan commented October 30, 2018

Please go to phpmyadmin and search in wp_posts table for all posts with type anspress_email and delete them all. Now check if email template tags are parsed properly. Let me know.

Jo Hn (Buyer) commented October 30, 2018

Thanks, Rahul, but that didn’t fix it, I’m afraid.

The emails are returning links that look like this:

Who was your first music love?

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Please go to phpmyadmin and search in wp_posts table for all posts with type anspress_email and delete them all. Now check if email template tags are parsed properly. Let me know.
Thanks, Rahul, but that didn’t fix it, I’m afraid.
The emails are returning links that look like this:
Who was your first music love?

Rahul Aryan · Answer 1 · 2018-10-31T15:30:23+00:00

0

Jo Hn 37 Posted October 30, 2018 4 Comments

This is the link code being erroneously delivered by the email:

<a href=3D"">Who was your first music love?</a>

Rahul Aryan Posted new comment November 2, 2018

Rahul Aryan commented October 31, 2018

I suspect third party conflict. Can you give me access to your site for investigation?

Jo Hn (Buyer) commented October 31, 2018

Yes – let me know how to send you the URL and login details.

Jo Hn (Buyer) commented November 1, 2018

Hey Rahul – how should I send you login info?

Rahul Aryan commented November 2, 2018

Kindly email at [email protected]

1 Answer

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