No update ?

Solved2.93K viewsThemestheme Update version
1

Hi,
i purchased an license-update.
After updating the existing theme, version is still 3.2.0 an NOT 3.2.2.
How to fix this?

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1

It seems you have purchased the license under a different account on our website. The username associated with the license is: sjrgeislingen

If you login with this account you should see the license and download link.

Ok, thx. That was the solution!

0

On the “My Orders” screen on the purchase history screen there is a “Details” column, clicking the “View Details and Downloads” link will give you access to the latest version.

The URL is: https://anspress.net/orders/
Cheers,
Dan

Edited answer
0

Where can i download the theme? There’s no link to download in “my orders”
regards

Changed status to publish
0

Hello,
There was a change in WordPress which was causing the auto-update for the 3.2.0 version to no longer work. This is fixed in the latest version but you may need to manually update the theme.
This can be done by uploading the latest zip to your website and WordPress should detect the theme already installed and give you the option to update it with the latest copy.
Please make sure to backup your site or test this process on a staging site first.
Cheers,
Dan

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