Askbug theme won’t update from inside WordPress

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Hi. I get an update error. “Unauthorized” – even though I have an active license:
https://www.dropbox.com/s/a6vcfdn7y1psk5s/Screenshot%202019-02-17%2008.31.46.png?dl=0
How else to update WITHOUT accessing the web server via FTP?

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Have you added license key in AnsPress->license?

Yes. It is confirmed as “active”.