Answering is not working anymore

Question

Answering is not working anymore

4.17K viewsSeptember 7, 2017Core

0

James Young 32 Posted September 7, 2017

Answering questions is no longer working for our installation. Answering no longer works for logged in user or anonymous user. I am using latest version v4.0.5. This started happening a few days ago and I am unsure why. Seems like this plugin is very finicky and sensitive. Please help asap.

James Young commented September 7, 2017

Rahul, you have credential to our installation already. berniesez.com is our domain

2 Answers

Rahul, you have credential to our installation already. berniesez.com is our domain

Rahul Aryan · Answer 1 · 2017-09-07T20:04:12+00:00

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James Young 32 Posted September 7, 2017 1 Comment

Ok, I removed MixPanel tracking code (we were not using this). Looks like Data Tables by Supsystic is conflicting with AnsPress. I deactivated that plugin and now it works. But we need to use that plugin.

Rahul Aryan commented on answer September 7, 2017

Rahul Aryan commented September 7, 2017

Please consult with the plugin author. This has nothing to do with AnsPress.

score 0 · Answer 2 · 2017-09-07T14:00:06+00:00

Hello James,

Please don’t blame AnsPress for every single issue. It may be due to new plugin you have installed or customization you have made.

So far, I see this issue all over your site:

Uncaught SyntaxError: missing ) after argument list at (index):156

and is caused by MixPanel.

Also another syntax issue while trying to answer:

Uncaught ReferenceError: DataTablesPromoPointers is not defined

And both issues have nothing to do with AnsPress. Please check responsible plugin or JS file.

🙁

2 Answers

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