Answer edit notification sending emails to all users

Question

Answer edit notification sending emails to all users

8.54K viewsSeptember 26, 2018Issuesedit answer email user

0

KanikaG 44 Posted March 9, 2018

Hi Rahul.

I am using Anspress on my website i.e. https://www.elearningchatter.com – Whenever user edit his answer, System sends email to all users while it should send to admin and to the owner of that question only, Please let me know how can I fix it? it sends emails in “Bcc”. By default user’s role is set to “Subscriber” but I changed the role to “ap_participant” but still the problem is same. I’m using Anspress V 4.1.7

Thanks

Rahul Aryan Posted new comment September 26, 2018

Rahul Aryan commented March 9, 2018

Hello,
You mean all users of site or just the question participants?

KanikaG commented March 9, 2018

Yes, All the users are getting email. I’ve around 127 users and its sending answer edit email to all of them. they are marked as Subscriber and ap_participants.
Pls let me know how can I fix it?

Thanks

Rahul Aryan commented March 9, 2018

Which version of AnsPress? have you tried with development version? Can you provide me access to your site for debugging?

KanikaG commented March 14, 2018

Hi Rahul,
Please let me know where can I share the credentials of admin? I replied back to your email but it bounced back.

Thanks

Pawan Kumar commented March 21, 2018

Yes same issue is with me. It is sending to all users in BCC and admin email in receiver. I tried to disable the user notification from email addon but it is still sending the emails to all the users. Using the V 4.1.7

KanikaG commented March 21, 2018

Yes, I did not get any answer to it from Rahul. Rahul please do the needful and let us know the fix of it.

Thanks

[email protected] commented September 4, 2018

I have updated to all of the latest versions and am still having a problem that when someone edits an answer all people are getting a notification email, not just the person who answered the question. Please tell me how to fix.

Rahul Aryan commented September 4, 2018

Is anspress-email plugin installed? please disable it.

[email protected] commented September 5, 2018

I did disable the plugin after I realized it was sending emails to everyone. However, I do want to be able to send an email to tell people their question was answered and also receive an email when people post questions.

Rahul Aryan commented September 7, 2018

Enable email addon in wp-admin->addons->email

Show 3 more comments

2 Answers

You are viewing 1 out of 2 answers, click here to view all answers.

Hello,
You mean all users of site or just the question participants?
Yes, All the users are getting email. I’ve around 127 users and its sending answer edit email to all of them. they are marked as Subscriber and ap_participants.
Pls let me know how can I fix it?
Thanks
Which version of AnsPress? have you tried with development version? Can you provide me access to your site for debugging?
Hi Rahul,
Please let me know where can I share the credentials of admin? I replied back to your email but it bounced back.
Thanks
Yes same issue is with me. It is sending to all users in BCC and admin email in receiver. I tried to disable the user notification from email addon but it is still sending the emails to all the users. Using the V 4.1.7
Yes, I did not get any answer to it from Rahul. Rahul please do the needful and let us know the fix of it.
Thanks
I have updated to all of the latest versions and am still having a problem that when someone edits an answer all people are getting a notification email, not just the person who answered the question. Please tell me how to fix.
I did disable the plugin after I realized it was sending emails to everyone. However, I do want to be able to send an email to tell people their question was answered and also receive an email when people post questions.