Anspress Plugin Not able to submit question & answer & comment from front end

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0

Hi,
we are using Anspress Plugin from last 8 months, its working fine but suddenly am Not able to submit question & answer & comment from front end.from wp-admin its working.its very critical issue.please help me.

Answered question

In page its calling

var ajaxurl = “https://redicare-inform.com/wp-admin/admin-ajax.php”,ap_nonce = “293e5053f6”,apTemplateUrl = “https://redicare-inform.com/wp-content/plugins/anspress-question-answer/templates/js-template”;apQuestionID = “5617”;aplang = {“loading”:”Loading..”,”sending”:”Sending request”,”file_size_error”:”File size is bigger than 0 MB”,”attached_max”:”You have already attached maximum numbers of allowed attachments”,”commented”:”commented”,”comment”:”Comment”,”cancel”:”Cancel”,”update”:”Update”,”your_comment”:”Write your comment…”,”notifications”:”Notifications”,”mark_all_seen”:”Mark all as seen”,”search”:”Search”,”no_permission_comments”:”Sorry, you don’t have permission to read comments.”};disable_q_suggestion = “”;

why this ajax is calling

0

I uninstalled current version(like customized) plugin, i installled version 4.1.12 but still am not able to submit question ,answer &  comments..please help me,its very critical issue for us..

Thanks in advance.

Posted new comment

Please check your active theme and remove any AnsPress override.

0

Hello Chitra,
It seems you have completely modified Ask form that’s the reason it was not work. Please restore original form and everything will be normal.
Kind regards

Edited comment

I deactivated current plugin & installed complete new plugin,then also am facing same issue.. actually we added latest bootstrap & some js files for graph, afrer anspress plugin is stopped working.Before it was working fine.

Newly i installed Insert PHP plugin,i uninstalled this also.but still form submission (Add & Edit) not working

2

Hello,
Have you recently installed any plugin? Please try to disable that. Or if that does not solve send me temporary access to [email protected]

Posted new comment

we not installed any plugin, but we updated some UI changes to our website.i will send you access soon.