Anspress Plugin Not able to submit question & answer & comment from front end

Question

Anspress Plugin Not able to submit question & answer & comment from front end

5.53K viewsFebruary 8, 2020Issues

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chaitra 25 Posted February 7, 2020

Hi,
we are using Anspress Plugin from last 8 months, its working fine but suddenly am Not able to submit question & answer & comment from front end.from wp-admin its working.its very critical issue.please help me.

chaitra Answered question February 8, 2020

chaitra commented February 7, 2020

In page its calling

var ajaxurl = “https://redicare-inform.com/wp-admin/admin-ajax.php”,ap_nonce = “293e5053f6”,apTemplateUrl = “https://redicare-inform.com/wp-content/plugins/anspress-question-answer/templates/js-template”;apQuestionID = “5617”;aplang = {“loading”:”Loading..”,”sending”:”Sending request”,”file_size_error”:”File size is bigger than 0 MB”,”attached_max”:”You have already attached maximum numbers of allowed attachments”,”commented”:”commented”,”comment”:”Comment”,”cancel”:”Cancel”,”update”:”Update”,”your_comment”:”Write your comment…”,”notifications”:”Notifications”,”mark_all_seen”:”Mark all as seen”,”search”:”Search”,”no_permission_comments”:”Sorry, you don’t have permission to read comments.”};disable_q_suggestion = “”;

why this ajax is calling

3 Answers

In page its calling
var ajaxurl = “https://redicare-inform.com/wp-admin/admin-ajax.php”,ap_nonce = “293e5053f6”,apTemplateUrl = “https://redicare-inform.com/wp-content/plugins/anspress-question-answer/templates/js-template”;apQuestionID = “5617”;aplang = {“loading”:”Loading..”,”sending”:”Sending request”,”file_size_error”:”File size is bigger than 0 MB”,”attached_max”:”You have already attached maximum numbers of allowed attachments”,”commented”:”commented”,”comment”:”Comment”,”cancel”:”Cancel”,”update”:”Update”,”your_comment”:”Write your comment…”,”notifications”:”Notifications”,”mark_all_seen”:”Mark all as seen”,”search”:”Search”,”no_permission_comments”:”Sorry, you don’t have permission to read comments.”};disable_q_suggestion = “”;
why this ajax is calling

Rahul Aryan · Answer 1 · 2020-02-09T07:01:42+00:00

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chaitra 25 Posted February 8, 2020 1 Comment

I uninstalled current version(like customized) plugin, i installled version 4.1.12 but still am not able to submit question ,answer & comments..please help me,its very critical issue for us..

Thanks in advance.

Rahul Aryan Posted new comment February 9, 2020

Rahul Aryan commented February 9, 2020

Please check your active theme and remove any AnsPress override.

chaitra · Answer 2 · 2020-02-07T19:32:20+00:00

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Rahul Aryan 30.96K Posted February 7, 2020 2 Comments

Hello Chitra,
It seems you have completely modified Ask form that’s the reason it was not work. Please restore original form and everything will be normal.
Kind regards

chaitra Edited comment February 7, 2020

chaitra commented February 7, 2020

I deactivated current plugin & installed complete new plugin,then also am facing same issue.. actually we added latest bootstrap & some js files for graph, afrer anspress plugin is stopped working.Before it was working fine.

chaitra commented February 7, 2020

Newly i installed Insert PHP plugin,i uninstalled this also.but still form submission (Add & Edit) not working