Why Chrome User Profile on Menu as Anspress Page does not pull down?

4.26K viewsIssues
0

Why Chrome “User Profile” on Menu as page does not pull down?  I am using AP vs. 2.4.8.  Is that a browser compatibility issue resolved in later versions of AP?

Is there a later version of AP pre 3.0 that I can upgrade AP to that does not require PHP 5.5?  Am I missing new features/functionality in post 2.4.8?  Is there a 2.9 that I can upgrade to?  2.4.8 is rather an old version and maybe security issues?  Thank you.

Will you upload a video of your issue? As it looks fine to me chrome.

0

Hi Rahul,

Not sure which video recording tool to use to record and upload.  Which do you recommend?

Anyway, the above image showing the profile pulldown is in IE.  So that works but it does NOT work in Chrome.  See image below and mouse icon I click with and no pulldown.

Fyi, I was able to place the Profile pulldown on the main menu using the short code and a WP Menu option.  See image below.  Could that way of displaying the profile button cause the browser issue?  PS goDaddy is going to make me port the Anspress website to their cPanel because nobody know when the Mngd WP service will have php5.5.  I am using AP 2.4.8 as you installed it for me.

 

Internet Explore browser doesn’t allow pull down menu, see below