Unable to post a question

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Hi Support,

I am facing an issue while posting a question. I am getting an error which says “Something went wrong in the server side, not a valid response.  See the screenshot below.

I am getting this issue in FF, Chrome and IE. I am using a windows machine.

 

My WP website version details are as follows.

WP version: 4.1

Theme: Divi

AnsPress Version: 2.4-RC

Hosted envt: Linux

 

Please help me to resolve this issue.

 

Thanks

Subeesh

Attachments

screenshot.jpg

Hi Rahul, the following are the error messages i got from the console. Could you please help me how to resolve this?

https://use.typekit.net/c/5e4825/1w;museo,7cdcb44be4a7db8877ffa5c0007b8dd86…fdd39228b5bb86b8e7fd83d1e57baee75e726ac49df9efdb096bbc6aaa24c25f02c71a8f54 Failed to load resource: the server responded with a status of 403 (Forbidden)
anspress_site.min.js?ver=2.4-RC:1 undefined
anspress_site.min.js?ver=2.4-RC:1 true
jquery.js?ver=1.11.1:4

POST http://www.staging.netpromoter.com/wp-admin/admin-ajax.php 500 (Internal Server Error)send @ jquery.js?ver=1.11.1:4m.extend.ajax @ jquery.js?ver=1.11.1:4g @ jquery.form.min.js?ver=3.37.0:11a.fn.ajaxSubmit @ jquery.form.min.js?ver=3.37.0:11(anonymous function) @ anspress_site.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3m.event.trigger @ jquery.js?ver=1.11.1:3e.event.trigger @ jquery-migrate.min.js?ver=1.2.1:2(anonymous function) @ jquery.js?ver=1.11.1:3m.extend.each @ jquery.js?ver=1.11.1:2m.fn.m.each @ jquery.js?ver=1.11.1:2m.fn.extend.trigger @ jquery.js?ver=1.11.1:3m.fn.(anonymous function) @ jquery.js?ver=1.11.1:4(anonymous function) @ ap.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3
anspress_site.min.js?ver=2.4-RC:1

Internal Server Error
anspress_site.min.js?ver=2.4-RC:1

Uncaught TypeError: Cannot read property ‘ap_responce’ of null(anonymous function) @ anspress_site.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3m.event.trigger @ jquery.js?ver=1.11.1:3e.event.trigger @ jquery-migrate.min.js?ver=1.2.1:2(anonymous function) @ jquery.js?ver=1.11.1:3m.extend.each @ jquery.js?ver=1.11.1:2m.fn.m.each @ jquery.js?ver=1.11.1:2m.fn.extend.trigger @ jquery.js?ver=1.11.1:3x @ jquery.js?ver=1.11.1:4send.b @ jquery.js?ver=1.11.1:4

Hello Rahul,

Could you please provide me an update to unblock this issue?

Thanks
Subeesh

0

Thanks for Knowledge

0

Its because ajax responce is not a valid JSON. May be PHP error dump exist in that response. You can check whats there in console log:

https://developer.chrome.com/devtools/docs/console

Hi Rahul, the following are the error messages i got from the console. Could you please help me how to resolve this?

https://use.typekit.net/c/5e4825/1w;museo,7cdcb44be4a7db8877ffa5c0007b8dd86…fdd39228b5bb86b8e7fd83d1e57baee75e726ac49df9efdb096bbc6aaa24c25f02c71a8f54 Failed to load resource: the server responded with a status of 403 (Forbidden)
anspress_site.min.js?ver=2.4-RC:1 undefined
anspress_site.min.js?ver=2.4-RC:1 true
jquery.js?ver=1.11.1:4

POST http://www.staging.netpromoter.com/wp-admin/admin-ajax.php 500 (Internal Server Error)send @ jquery.js?ver=1.11.1:4m.extend.ajax @ jquery.js?ver=1.11.1:4g @ jquery.form.min.js?ver=3.37.0:11a.fn.ajaxSubmit @ jquery.form.min.js?ver=3.37.0:11(anonymous function) @ anspress_site.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3m.event.trigger @ jquery.js?ver=1.11.1:3e.event.trigger @ jquery-migrate.min.js?ver=1.2.1:2(anonymous function) @ jquery.js?ver=1.11.1:3m.extend.each @ jquery.js?ver=1.11.1:2m.fn.m.each @ jquery.js?ver=1.11.1:2m.fn.extend.trigger @ jquery.js?ver=1.11.1:3m.fn.(anonymous function) @ jquery.js?ver=1.11.1:4(anonymous function) @ ap.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3
anspress_site.min.js?ver=2.4-RC:1

Internal Server Error
anspress_site.min.js?ver=2.4-RC:1

Uncaught TypeError: Cannot read property ‘ap_responce’ of null(anonymous function) @ anspress_site.min.js?ver=2.4-RC:1m.event.dispatch @ jquery.js?ver=1.11.1:3r.handle @ jquery.js?ver=1.11.1:3m.event.trigger @ jquery.js?ver=1.11.1:3e.event.trigger @ jquery-migrate.min.js?ver=1.2.1:2(anonymous function) @ jquery.js?ver=1.11.1:3m.extend.each @ jquery.js?ver=1.11.1:2m.fn.m.each @ jquery.js?ver=1.11.1:2m.fn.extend.trigger @ jquery.js?ver=1.11.1:3x @ jquery.js?ver=1.11.1:4send.b @ jquery.js?ver=1.11.1:4