The answer box will not allow input

I click on it once and it stays grey. When I click on it again, it shows the answer box but I cannot add text. I saw the question below which stated it was fixed in 8/20/16. However, it still persists. When I disabled and plugins and added back in, the conflict resides with Jetpack. Not sure if anybody else has Jetpack installed, but it’s a popular plugin. Is this a known conflict?

https://anspress.io/questions/question/anspress-3-0-4-tinymce-error/