I cannot delete your plugin

11.34K viewsIssues
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I’m trying to delete your plugin and all associated database tables.

I selected “Anspress > Options > Clean DB” checkbox to ensure all database tables will be removed when deleting the plugin.

But when I try and delete it says

“Deletion failed: Are you sure you want to do this?Please try again.”

I have tried many many times and it’s always the same error message.

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I think the tools provided in Anspress 4 for completely remove Anspress is not clear.

I mean even myself i can’t clearly understand what i must do. What i must select first and what last. What steps must i follow.

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I’m having the same issue so thought I would post for reference.

In my case, I used this plugin several years ago and thought I would install it again to see if it suited my needs.

After a quick test, I tried to delete the plugin and got the same error message as in the screenshot above.

The new version I used was 3.07.

It did show up my previous questions and answers from way back in 2014, so they are still in my database.

commented on answer

Please install 4.0 beta and go to AnsPress option / tools / uninstall

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Hi … same problem here, how do I remove it? Every time I deactivate it takes down the front end of my site. I can’t “delete” as that just error’s. Tried to delete via FTP, same problem.

Any ideas on how to remove cleanly?

commented on answer

If you delete via ftp the plugin and the extentions (if installed) while not a clean uninstall, it should be ok running the rest of WP. Same as any plugin of WP.

What exactly is happening when you delete via ftp ? You say “same problem”.

After that there are ways to remove the db tables also.

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Hey guys I don’t know how a support system is supposed to work with Q&A, but my comments on the other Answer seem to have gone unnoticed so I’ll post here again in-case it got missed…

I still can’t uninstall your plugin. It gives the same error (see screnshot above).

I now have Version 3.0.7 installed. I am working on localhost (http://127.0.0.1:81/wordpress/) using bitnami WordPress local installer with port 81.

Any ideas what is happening? If this bug cannot be fixed, can you please tell me how to do a manual clean uninstall (database + all files)?

commented on answer

No its not unnoticed. I released a fix for that. One more people reported same issue. Currently I am unable to replicate same issue. May be its related to your LAMP config. For now delete AnsPress folder and when a new version comes out then install and try uninstall.

Rahul released the fix in 3.0.6: “Fixed: failed to uninstall”

When you view your plugin list, are you sure it’s 3.0.7 that’s showing as version?

Ok, if deleting the DB entries are so important to you, just delete manually the Anspress folder and install some WP plugin that checks and removes the stray DB leftovers.

Also PREVIOUS Anspress versions CRASHED when uninstalling BUT that showed in the debug.log as fatal errors.

Enable debug.log and see what is wrong.

@chad – Yes I have the new version that was supposed to fix the bug (I double checked I have 3.0.7) but it does not work for me. The bug still persists.

@Cagliostro – I deleted the anspress plugin folder, and found a plugin to Drop the databases named wp_ap_activity, wp_ap_activitymeta, wp_ap_meta, wp_ap_notifications, wp_ap_subscribers. Is there anything else I need to do for a clean uninstall?

I think those tables are all of it. Nothing else needs to be removed.

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The update did not fix the problem.

Please see the attached screenshot.

edited comment on answer

Works for me, tested it both locally and in my test website.

Me too, its working fine.

Strange, I just tested again and still same error. I now have Version 3.0.7 installed. I am working on local host http://127.0.0.1:81/wordpress/ is my install location. Using bintnami WordPress local installer with port 81

Can you please outline how to manually remove the entire plugin? I’m trying to do a clean removal, files and database etc.

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Hello,

This issue was reported already and a new version with bug fix will release in October.

Thanks for reporting.

-1

Is anyone here?

commented on answer

Seems not, abusing answers to useless comments wont get you faster responses I guess.