I can not install this AnswerBox [ deprecated ]

@Rahul Yes because i monitor once or twice per day for new people that need help. And bumping old questions to the top makes this twice my time (and others apparently).

Also i find it a bit rude to be honest. People don’t search before posting and also expect help and replies in a few hours they ask a question. That doesn’t even happen in paid support.

Rahul Aryan commented August 24, 2016

I respect your feelings. yes, its kinda annoying when we see exact same question again and again.
I think its time to improve our suggestion while asking question to prevent duplicates. Also an option to prevent bumps.

Cagliostro commented August 24, 2016

I don’t think this is a matter of your plugin to handle. It is more about users education. People for some reason get a free plugin (all WordPress plugins, same situation) and feel that the developers or the community MUST be online 24/365 to help them out. If no reply is posted withing a day or so, weekends included, they cry for help. Instead of investing a few minutes to search or educate themselves about WP and PHP.

What you need to do is make a Sticky post here about Anspress Requirements (because nobody ever read any docs) and also include some suggestions (rules if you like). Like Seach first before posting and don’t bump (or bump after a week or so).

1 Answer

Somebody will, but please stop bumping (up) your Questions to the top. Makes it hard for us to follow on new ones.
He he @Cagliostro is always sharp on bump and duplicate questions 😀
@Rahul Yes because i monitor once or twice per day for new people that need help. And bumping old questions to the top makes this twice my time (and others apparently).
Also i find it a bit rude to be honest. People don’t search before posting and also expect help and replies in a few hours they ask a question. That doesn’t even happen in paid support.
I respect your feelings. yes, its kinda annoying when we see exact same question again and again.
I think its time to improve our suggestion while asking question to prevent duplicates. Also an option to prevent bumps.
I don’t think this is a matter of your plugin to handle. It is more about users education. People for some reason get a free plugin (all WordPress plugins, same situation) and feel that the developers or the community MUST be online 24/365 to help them out. If no reply is posted withing a day or so, weekends included, they cry for help. Instead of investing a few minutes to search or educate themselves about WP and PHP.
What you need to do is make a Sticky post here about Anspress Requirements (because nobody ever read any docs) and also include some suggestions (rules if you like). Like Seach first before posting and don’t bump (or bump after a week or so).

Rahul Aryan · Answer 1 · 2016-08-24T16:25:10+00:00

1

Rahul Aryan 30.96K Posted August 24, 2016 3 Comments

@Nadir,

I dont see any purchase record for the theme in your account. Which account you have used to purchase it. Please send us site credentials to [email protected] so that we can install it.

Rahul Aryan selected as best answer August 25, 2016

Ridan commented August 24, 2016

I want this theme : https://anspress.io/downloads/answerbox/
but I can not install

Ridan commented August 24, 2016

When I click the button free dowlaod = anything

Rahul Aryan commented August 24, 2016

Oh, sorry its disabled at the moment. I am working on improved version which will be announced very soon.