Email Notifications Not working

Question

5.33K viewsApril 8, 2016Issues

1

Hi

Email notifications aren’t working

I’m using a SMTP Email plugin and when a user signs up they receive a welcome email, so I know emails are working.

It’s just when a user replies to a question, the user is not getting notified by email.

Are both AnsPress and AnsPress email is up to date?

ravi · Answer 1 · 2016-04-08T08:00:08+00:00

1

To debug this, do the following:

Install Postman plugin, activate it, run the Wizard, and do the test email. When everything is ok, leave it for a while to work.

Postman has a very detailed log for the actual email transactions. Check them to see if an email was actually sent or not and if it was delivered.

And leave Postman active. A Great plugin. Robust.

ravi commented on answer April 8, 2016

Indeed, great plugin for mail logging and debugging.