2.4 Update Comment Problem
It works for me.
You either have set options related to comments (disable comments?), or you may have some javascript issues.
Dima thank you for your attention however like above answer I use also Divi theme and that comment option does not work at all
So you know it works with default theme, but doesn’t with Divi? Then it’s simple. Go find what conflicts. It may be JS like I said in answer (you checked it? you have no JS errors in console?). Otherwise, go to your theme functions and look what strange things it does, maybe it overrides some methods, or uses some filters/actions. If you don’t know programming, try deleting them 1 by 1. Design of your Divi theme will fall apart, but sooner or later AnsPress should start working.
That’s if you want to solve it yourself. If you want AnsPress staff to figure it out, then I can’t help, you’ll have to rely on Rahul 🙂
As usual with anspress, uninstalling and installing it might help. Don’t forget to backup.