no order in my account! i can’t update theme

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I bought the license, but now if I go into “orders” I find nothing, how come?
Among other things, there are many problems of multi-language incompatibility.

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ok now work, and sorry i have problem with notification icon on menu:
when i click on icon, give link: site.com/#apNotifications and not work

commented on answer

Is notification addon is enabled?

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Please check now. Which plugin you are using for multi lang? AnsPress is compatible with PolyLang plugin. It doesn’t work with WPML.