Dynamic Avatar Problem!

Solved5.46K viewsIssues
0

I installed anspress yesterday, after a bit of modifying and playing around I was able to set it up. Today I enabled the “Dynamic Avatar” toggle button which caused trouble! After activating the dynamic avatars my wordpress admin dashboard displays a blank screen, the rest of my website is functional but the Question page also displays blank. How can i revert the dynamic avatar since I can’t do anything from the admin dashboard!

commented

After enabling debugging, this is the error message displayed on the Questions page: Fatal error: Call to undefined function imagecreatetruecolor() in /var/www/mydomain/wp-content/plugins/anspress-question-answer/addons/free/avatar.php on line 332

Its look like your server don’t have PHP GD extension installed. Is media upload and resizes are working fine?

Media uploads working fine, but I have noticed when trying to resize images it does not work.

0

I managed to solve the problem myself. Went into my server FTP, –> my wordpress directory /var/www/mydomain –> wp-content –> plugins –> anspress-question-answer –> addons –> free –> deleted the file called avatar.php –> logged back into my dashboard, problem solved.

commented on answer

Alright so this solved my problem, but bear in mind in the AnsPress add-on section avatars would now be removed (you can’t toggle it on or off) so I don’t know if this would create issues.

Please show me error log so that I can fix it.

I fixed the issue myself by not installing the plugin from wordpress plugin dashboard but rather from Github, for some reason the two versions differ, I’m not sure if it’s supposed to be that way.

You are viewing 1 out of 2 answers, click here to view all answers.