Unable to see questions and answers unless logged in.

5.39K viewsIssues
0

Hi there, thank you for your wonderful app. I have upgraded to 4.0. I have two issues:

  1. I am unable to see all the questions as a non logged-in user, unless I click clear filter or I log in.
  2. I am unable to see answers unless logged in. This is in spite of disabling the option which requires users to log in to see questions and answers.

This is my website:

Ask A Doctor

Many thanks!

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Hello Rahul,

Thank you so much for your quick reply.

However, it is still not showing all the questions and answers as a non-logged in user, unless you log in. Moreover, all the questions cannot be seen still unless you click “clear filter”.

Just for record, every question on the site has been answered – but it is not reflecting this as when I try to view as a non logged in user. Could you kindly advise please? Thank you so very much!

Screenshots as follows:

What I see as non-logged in:

In addition, “bad breath and bleeding gums” has been answered, but as a non logged in user, when you click on it you get a message that says “unable to load comments” and no answer is shown.

What I see when logged in:

As a logged in user, I can see all the latest questions, as well as see the answers.

edited answer
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Hello Ethan,

I see everything fine in your site. I hope it is fixed by now. Lemme know.

commented on answer

Hi there, thanks for your reply. Still not working unfortunately, I have attached a screenshot as my answer above. Thanks so much!