Email Notifications Not working

Question

Email Notifications Not working

5.33K viewsApril 8, 2016Issues

1

hypuk 0 Posted April 1, 2016

Hi

Email notifications aren’t working

I’m using a SMTP Email plugin and when a user signs up they receive a welcome email, so I know emails are working.

It’s just when a user replies to a question, the user is not getting notified by email.

ravi commented April 2, 2016

Are both AnsPress and AnsPress email is up to date?

2 Answers

ravi · Answer 1 · 2016-04-08T08:00:08+00:00

1

Cagliostro 4.19K Posted April 7, 2016 1 Comment

To debug this, do the following:

Install Postman plugin, activate it, run the Wizard, and do the test email. When everything is ok, leave it for a while to work.

Postman has a very detailed log for the actual email transactions. Check them to see if an email was actually sent or not and if it was delivered.

And leave Postman active. A Great plugin. Robust.

ravi commented on answer April 8, 2016

ravi commented April 8, 2016

Indeed, great plugin for mail logging and debugging.

score 0 · Answer 2 · 2016-04-07T16:32:50+00:00

It looks like this is happening a lot (judging by the number of questions about it on the forum). I have the same issue with everything properly updated.

2 Answers

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