Got 500 internal server error
dear ansPress Team
i have a problem when using this plugin in WP.
After installation and configuration, and then i want to ask a question, click ask question link, i got an error
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
can anyone help me please ?
best regards
my server using : PHP Version 5.4.45. may be this plugin not support with this version ?
above 5.4
it means..this plugin running well on PHP < 5.4
define the debug in wp-config.php and see if it displays your errors. Also check folder and file permissions on the server.
Error 500: Internal Server Error
Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem.
Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
TY . I have tryed : installed a plugin for making : .htaccess (did noth help)
and i tryed to deactivate plugin one after one, and found out that anspress plugin is making the problem.. ? So is this fix in the new 3.0 ?
Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
@Cagliostro, Thanks for detailed instructions, that will surely help.
@TomNielsen, Please show us error log else we will not able to help. Ask your hosting provider for error log.
What is PHP version?