Plugin broke after update

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I just updated to the most recent version of the plugin and it’s not letting users typer responses to questions etc. It appears that there are some JS issues that need to be resolved, see attached.

I should also add, that I’ve uninstalled and reinstalled the plugin and still am having issues. Now the community forum for a website I have in production is down. Any ideas or advice on getting this back up and running would be greatly appreciated.

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We can’t possibly guess what is wrong.

Post details or follow the standard WP debug procedure, disable plugins one-by-one, etc etc.

edited comment on answer

I’ve disabled all plugins except Anspress and the anspress.min.js has an error, that the error count is continuously aggregating. `Uncaught TypeError: Cannot read property ‘undefined’ of undefinedanspress.min.js?ver=3.0.1:1`

I’ve went as far as getting the latest from the Github repo and still have the error. On top of a major JS error making the plugin not function, when I tried to add a comment to a response, the textfield for commenting appears to be broken/disabled, so there’s another issue with the update.

Since i don’t see that in my installations and nobody else has reported that, i could guess this is specific to your installation.

How about your theme ? Have you tried the default WP theme ?

I’ve tried the default 2016 and 2015 themes and still have the error, with Anspress being the only plugin active.

WP Version ? WP Debug log is enabled and if so, any errors ? PHP version ?

WP Version : 4.5.3. Debug log is enabled and there are no PHP errors. The server the website is hosted on is running PHP 5.6.2

I am out of ideas.

One last suggestions, IF you can do it.

Grab a copy (download) from WordPress.org and FTP the files again. Maybe something went wrong with the update.

Also if possible post a URL, maybe we can check.

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