Dan J - AnsPress Support
148 Reputation

Reputations

Posted an answer
ANS Press Abandoned?

Hey JH, It's been a bit quiet, but we've been working behind the scenes on a large update that has just been released for both AnsPress and AskBug, and we'll be releasing updates more regularly moving...

5 days ago5
Answer was selected as best
November 22, 202210
Posted an answer
There isn’t license button of AnsPress in the wordpress

Hello! I answered your inquiry via email but will post here as well. AnsPress is completely free to use, the license is intended for AskBug, the theme. To activate AskBug, you can see the instructions...

November 22, 20225
Posted an answer
All AnsPress Pages are 404

Hey Danny, Can you please try saving your permalinks, and seeing if that resolves the issue. This is found under Settings -> Permalinks. No changes are needed, just opening the page and clicking the...

November 15, 20225
Commented on a post

Hello Manisha - the documentation linked is intended for developers to make changes using the plugin which is intended to be developer friendly. It may be best to hire a developer if you'd like make changes...

September 16, 20222
Posted an answer
How to insert fields in Ask Form? Getting error

Hello, In this case as you're adding it to an existing functions.php the initial <?php line is not needed. If you remove that and have the snippet start at: // AnsPress form text field example. This...

September 14, 20225
Answer was selected as best
June 22, 202210
Commented on a post

Hey Laura, Yes, that's correct. After submitting a question, the default behavior is to view the newly published question, but they would be submitting it directly from the questions page. Cheers, Dan

June 22, 20222
Commented on a post

Thank you for confirming. This isn't possible in the current version, but I have added it to the queue to be added in the next update. I can't give a specific date of when this will release, but it will...

June 22, 20222
Answer was selected as best
June 22, 202210
Posted an answer
How to make subcategories have a separate field for selection?

Hey demon19851027, When you mention a separate field for sub-category, do you mean on the form when submitting a new question? You'd like to see: Select Category If has sub-categories, show second...

June 22, 20225
Posted an answer
Staying on the same page

Hey Laura, Glad you love the plugin! If you have a specific page where you want users to view and add questions, you can take advantage of the "Ask Form" widget. You can place this form in any widget area...

June 22, 20225
Posted an answer
How to view Questions and Comments for Approval (Moderate)

Hey Megan, Questions and answers that require moderation can be viewed in the WordPress admin under their relative sections. They'll be tagged as in need of moderation. When logged in as an admin you'll...

May 26, 20225
Answer was selected as best
February 24, 202210
Answer was selected as best
February 24, 202210
Commented on a post

It seems you have purchased the license under a different account on our website. The username associated with the license is: sjrgeislingen If you login with this account you should see the license and...

February 23, 20222
Posted an answer
No update ?

On the "My Orders" screen on the purchase history screen there is a "Details" column, clicking the "View Details and Downloads" link will give you access to the latest version. The URL is: https://anspress.net/orders/...

February 23, 20225
Posted an answer
No update ?

Hello, There was a change in WordPress which was causing the auto-update for the 3.2.0 version to no longer work. This is fixed in the latest version but you may need to manually update the theme. This...

February 23, 20225
Received an upvote
Our problems with anspress | Microdata error Error in seller

Hello hossein, We have tracked down your license and have re-sent the license email to the email address that was associated with the purchase: t****[email protected] You can access this email to regain your...

February 20, 202210
Posted an answer
Problem with registered codes | Q&A SCHEMA CHODE

Hey hossein, We have just released an update for AskBug that should resolve this issue. Additionally, this update fixes an issue that caused some users to not be able to automatically update the theme....

February 18, 20225
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