When can one get support for Askbug that we bought last week?

Sharon.

 

Q1: why is registration now allowed?

 

Hi,

I use anspress, a very powerful plug in which helps me to run my community with 500 members.

Recently, I have updated from version 2.7 to 3.0.7.
Since then, we could not post a Private Question even if we check a check box “Only visible to admin and moderator”.
Most of my community members post Private Question. Therefore, this problem needs to be resolved ASAP.

Please let me know how to handle this.

Thank you.

I am planning on having a lot of categories, when on the ask page it has a huge list to choose the category.

Is there a way to integrate the Ask on the current page (current category) rather than moving away from the page?

when i try to write this word محمود the tags cuts the word محمو  and make it tag and و anther tag

Is there anything special that has to be done to setup anspress with redis?  Can you use either of the main redis plugins?  Does something else need to be done to make sure questions, answers, or other anspress area are cached in the object cache?

The option to turn on Notification for ‘user notifications’ allows me to turn it on as indicated by the green toggle, but seems a normal user is not gettting email notifications. I presume because it’s a pro feature?? , but how do i get pro feature to enable it? I can’t see a link for that anywhere??  Is it supposed to send emails to non-admin users when their questions get answered anyway ?? Your advice needed.